Restorative Way
The Restorative Way

When Empathy Meets Accountability,
Hearts And Minds Align

Empathy is Our Humanity in Action

Accountability is Our Commitment to Each Other

When empathy meets accountability, hearts and minds align
- School Faculty
- Businesses
- Workplaces
How Language & Communication Influence the Brain
- Conflict Resolution
- Trauma-Responsive
- Decision-Making
A Whole School Approach
- Conduct Policies
- Practices
- Pedagogy
- Data Tracking
A Comprehensive System-Wide Approach
- Conflict & Trauma
Resilient Cultures
- Executives, Managers,
and Business Owners

“We see conflict as an opportunity for rebuilding trust, mutual respect, and accountability.”


Our approach to conflict is profoundly different than conventional resolution methods. Typical conflict resolution methods focus primarily on achieving a compromise of competing interests and/or positions while neglecting the impact of the conflict on relationships.

In our experience facilitating over 1000 conflict resolution encounters, we’ve found that when people in conflict can identify and address the impact of the conflict on relationships, they become more willing and able to collaborate and reach authentic resolution on important issues.

If the emotional impact is not addressed, resolution and reconciliation doesn’t happen on the deepest level of personal and interpersonal experience. When the next conflict or disagreement occurs, the residual emotional and psychological impact from previous conflicts gets reactivated.

This is how entrenchment happens. This is how conflict destroys a family or workplace social environment.

We help people restore a sense of safety, respect, mutual trust and connection during the resolution process. We pay attention to the underlying emotional and psychological reality of conflict. Doing so not only resolves the conflict – but builds conflict and trauma resilient people and cultures with equal parts empathy and accountability.

“Restorative Way’s approach to conflict resolution not only heals broken relationships (both interpersonal and institutional), but creates an enduring framework to prevent the recurrence of ongoing destructive cycles.”

– Matt Walton, Chairman, Fitscript LLC


Restorative Way Communication™ is an approach, method, art and skill that empowers people to compassionately and pragmatically transform conflict into deeper connection, relational trust, mutual understanding and collaboration.

Based on the 7 Principles of Conscientious Communication© and groundbreaking neuroscience of interpersonal interaction, Restorative Way Communication™ can help you turn conflict into an opportunity for relationship building.

We’ve trained thousands of people. Through workshops, seminars, professional development sessions and presentations, we’ve trained educators, business owners and executives, managers and supervisors, law enforcement, and countless family members. Every training is customized to meet the unique interaction challenges of our clients.


“Becoming trauma-informed is just the start. We need to be trauma-responsive and restorative communication is the way to do it.”

Emerging research in the neuroscience of communication confirms that there are specific ways of interacting with people experiencing the anxiety and stress of unresolved trauma that can intervene in how their brain is attempting to process the trauma.

Understanding and mastering these interpersonal communication skills to accomplish this intervention empowers professional caregivers and educators to more deeply connect with traumatized people in the moment, disarm their anxiety, create an immediate sense of safety, and initiate recovery. These ways of communicating are by nature restorative, and register a profound breakthrough in the ability to interact with people caught in the grips of anxiety and stress of traumatic re-experiencing.

This intensive one-day training is a highly informative and interactive “hands on” workshop. You’ll learn to spot the symptoms of current or unresolved trauma, understand the neuroscience on how language and communication influence the traumatized brain, and develop and practice Restorative Way Communication™ skills to effectively work with people caught in traumatic experience.

“I’ve been coming to this conference for years. This was by far the most useful and informative presentation I’ve attended.”

– Participant at 2017 Colorado Victim Assistance Conference


Data from restorative discipline approaches in k-12 schools register decreases in suspensions, misconduct and absenteeism, increases in academic performance and graduation, and an overall positive shift in school culture and safety.

Why is it that so many schools attempting restorative discipline fail to achieve such remarkable outcomes? There are three main reasons.

  • They don’t take a whole-school approach. Most schools only see the restorative process as a response to student misconduct. It’s more than that – it’s a cultural paradigm.
  • The restorative models they use are from restorative criminal justice (“RJ”). These models don’t address the unique social-emotional developmental needs of students, nor are they trauma-informed.
  • Staff don’t use restorative communication to resolve their own conflicts. Students know this.

The end result is a very superficial and generic application of the restorative paradigm. We take a much deeper and more comprehensive whole-school approach with Restorative Way Schools™.


We take a systems approach. We build restorative school cultures by systematically integrating restorative principles with Policy, Practices, and Pedagogy. More than just a discipline response, Restorative Way Communication™ integrates and enhances your existing SEL, MTSS, PBIS and RTI initiatives.

  • We help districts and schools redirect their behavioral policies to be in alignment with Restorative Principles and Procedures.
  • We train the whole school in the techniques of Restorative Way Communication™ to use in the classroom, on school grounds, between students, and to address conflict between staff, and staff and parents.
  • We teach teachers how to utilize the restorative process in lesson plans and classroom activities and exercises.
  • We provide restorative decision-making processes to help principals create a truly collaborative relationship with teachers.
  • We conduct professional development workshops to help staff become trauma-informed and use Restorative Way Trauma-Responsive Communication™.
  • We conduct evening workshops in Restorative Way Parenting™ to help support their child in behavioral development and experience.

Ours is not a superficial application to misconduct. When we work with schools, we form a partnership to ensure they embed school-wide restorative processes and practices. The end result is a vibrant school culture where students, parents and staff feel safe, connected, and capable. Restorative Way Schools™ provide socially progressive, empathic, and welcoming environments that foster academic excellence.

“Our school was experiencing a lot of personal conflict between students, parents, and colleagues. Teachers were feeling overwhelmed and parents were angry and frustrated. Then we found Dr. Bledsoe. He took what was best about us as a community and accentuated it. He showed us the “Waldorf Restorative Way”… and its working!”

— Anne Menconi, Waldorf School on the Roaring Fork


“Destructive interaction leads to poor morale, relational distrust, isolation, non-participation, and ultimately, poor performance.”

The relational health of any workplace is dependent upon the way members communicate with each other on a daily basis. If an organization professes the cultural values of respect and consideration but these principles are not present in the way people interact, then those values don’t exist in the workplace environment.

The Restorative Way Workplace™ is a comprehensive system-wide approach that transforms dysfunctional relational environments into socially progressive heart-centered climates. We train executives and managers in the art of Restorative Way Communication and Leadership™, review and rebuild employee policies to ensure alignment with Restorative Principles and Values, and train members in the skills and practices of Restorative Way Communication™. We include Restorative Way Trauma-Responsive Communication™ as part of our training to create conflict and trauma resilient workplace cultures.

Contact us for a free introductory consultation

“Dr. Bledsoe coached the entire staff through a series of exercises and conversations, the result of which was restored trust, increased effectiveness, and an entirely new collaborative decision-making process.”

— Rob Stein, Ph.D., Superintendent, Roaring Fork School District


William A. Bledsoe PhD has been called a pioneer for his advancement of Restorative Communication, and his programmatic approach to implementing restorative practices in educational institutions and organizations. After watching many schools struggle to implement the core elements of Restorative Practices, he believed his “whole-community” approach was a better way.

Will experienced violent school bullying as a child, and vividly recalls the absence of support that was offered to him and others. The core intellectual property of the methodology is based not only on his personal experience with trauma-recovery, but 20 years of professional exploration into the neuroscience of communication as it relates to trauma-responsiveness.

Will has facilitated over 1000 restorative conflict and criminal mediation encounters, trained over 300 facilitators, and received national recognition for his work. In 2009, he was asked to testify before the Judiciary Committee of the Colorado State House of Representatives and recognized for his community leadership by the Institute for Ethical Civic Engagement by the University of Colorado.

Mark Jones spent his formative years working for PwC as a partner responsible for his multinational client’s global implementations of technology, working practices and strategy, based in Amsterdam. Mark is a Chartered Accountant and professional mentor /coach for innovative startup businesses.

Mark’s interest in supporting Restorative Way arises from his own experience of the loneliness and isolation of childhood abuse, and the subsequent healing journey that has brought him to wholeness. He believes that all school age children deserve to have their emotional, physical, and spiritual needs met as well as developing their intellect.

Shamila Pilendiram has two distinct professional histories. She started in communications and has strong corporate experience working for employers such as Goldman Sachs, EFIC and the UK government. As a mature student she became a clinical psychologist with a deep interest in healing trauma. Her practice extends to both organizations and individuals. Her professional practice is informed as much by her own experience of childhood trauma and how that has played out in her own life, as by the seven years she spent as the primary care giver for her elderly mother. She has been working for start-up technology companies over the last two decades.

Shamila has always been influenced by her parents’ lifelong philanthropic efforts around the globe. Her very first paid job (during her gap year) was for the ICRC working on the Ethiopian Famine Appeal in their London office organizing the delivery of aid to Ethiopia. Her assignment ended with a trip to Addis Ababa, which changed her life.

contact us today to put the Restorative WayTM to work for you

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt

Start typing and press Enter to search